Privacy Policy

Your privacy matters to us

We’re committed to protecting your personal information and being transparent about how we collect, use, and store your data.

Effective Date: July 6, 2025
Last Updated: Aug 11, 2025

At NEXJE, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, your rights over your data, and our commitment to complying with all applicable data protection laws.

1. INFORMATION WE COLLECT

a. Information You Provide:

  • Name, email, phone number

  • Social media links, bios, and profile details

  • Notes, tags, user-generated content, and in-app customizations

b. Automatically Collected Information:

  • Device information (e.g., device type, operating system)

  • Usage data (e.g., interactions with the app)

  • Log data and diagnostic information

c. Information from Third Parties:

  • Data from connected services (e.g., LinkedIn, Apple Wallet)

  • Contact data imported via physical/digital scans or third-party integrations

2. HOW WE USE YOUR INFORMATION

  • To provide, operate, and improve the NEXJE service and features

  • To personalize user experience

  • To send AI-generated follow-up reminders

  • Offer customer support and process feedback or inquiries

  • Enforce our Terms of Service and comply with legal obligations

  • Protect the security and integrity of our users and service

3. SHARING YOUR INFORMATION

We do not sell your personal data.

We may share data with:

  • Hosting and infrastructure providers (for app operation and storage)

  • Analytics and AI service providers (to optimize features, never for marketing by third parties)

  • Legal authorities or law enforcement when required by law or legal process

All partners and providers are required to follow strict privacy and security obligations.

4. DATA STORAGE AND RETENTION

Your data is stored securely on reputable cloud infrastructure. We retain data:

  • For as long as your account is active or as required for legal compliance or business needs

  • Or until you request deletion. You may request deletion at any time as described below:

To delete specific contacts, you can remove them directly in-app.
To delete your digital business card or your entire account, please email contact@nexje.com and we will process your request promptly.

After account deletion, all personal data is erased from production servers within 30 days. Backups are securely retained only as required for business continuity and are automatically purged.

5. COOKIES AND TRACKING

We may use cookies or similar technologies for:

  • Authentication

  • Analytics

  • Performance monitoring

These do not track users for third-party advertising or profiling outside the app. You can control cookie settings through your browser settings.

6. DATA SECURITY

We maintain physical, administrative, and technical safeguards to protect your information, including but not limited to:

  • TLS/SSL encryption for data in transit and at rest

  • Access controls and authentication

  • Regular security reviews and audits

However, no system is 100% secure.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access a copy of your data

  • Correct or update personal data

  • Delete your account or specific information

  • Withdraw your consent to data processing (where applicable)

  • Obtain a portable copy of your data (EU residents)

  • File a complaint with a local data protection authority

To exercise these rights, contact us at contact@nexje.com

8. Compliance with Privacy Laws

We are committed to protecting your privacy and handling your personal information in accordance with all applicable local, national, and international privacy laws and regulations. This includes, but is not limited to, the laws of the regions in which we operate or from which our users access our services, such as:

  • The General Data Protection Regulation (GDPR) for users in the European Union (EU) and European Economic Area (EEA),

  • The California Consumer Privacy Act (CCPA) for users in California, USA,

  • The Personal Data Protection Act (PDPA) for users in Taiwan and other relevant jurisdictions,

  • and all other applicable data protection and privacy regulations.

We only collect, use, and share your data as described in this policy and as required to provide our app's services.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in technology, law, or our services. In the event of material changes, we will post the updated policy in the app or notify you directly.

Contact

Questions? Please contact us at:
contact@nexje.com